CONTACT US
If you have any questions about any Sanex products please don't hesitate to email, and we’ll respond as soon as we can.
Alternatively, you can call us on 01753 508123, 9am – 5:30pm Monday -Thursday, 9am – 4:00pm Fridays.
Thank you
The Customer Relations Team
TERMS AND CONDITIONS FOR ACCESSING AND USE OF THIS WEB SITE
All rights reserved. Access to and use of this Site is provided subject to these Terms and Conditions.
General
These Terms and Conditions govern this Site. We may from time to time change the terms that govern your use of our Site and we will post such revised Terms and Conditions on this page which will be effective immediately. You are responsible for regularly reviewing these Terms and Conditions. Your continued use of our Site following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. Do not access or use our Site if you do not agree with these Terms and Conditions.
No warranties on completeness and accuracy
This Site and the information, names, images, pictures, logos and icons regarding or related to Sanex and Sara Lee/DE N.V. and/or its affiliates, products and services (further called "the Information") are provided on an "as is" and "as available" basis only. Our mail address for this Site in the UK is Sara Lee Household & Bodycare UK, 225 Bath Road, Slough, SL1 4AU, United Kingdom. Sara Lee/DE N.V. and/or its affiliates (further called “Sara Lee/DE”) does not make any representation, condition, guarantee or warranty of any kind, whether expressed or implied, such as quality or reliability of any goods and services, fitness for a particular purpose, merchantability, non-infringement, accuracy, reliability or completeness of the Site nor does Sara Lee/DE warrant that this Site or the server that makes it available are free of computer "viruses". Any reliance placed on the information contained on the Site will be at your own risk.
This Site may include publications with technical or other inaccuracies or typographical errors that may be corrected at Sara Lee/DE’ s sole discretion. Corrections and changes may be incorporated into this Site at any later date. Sara Lee/DE may at any time make modifications, improvements and/or changes to the Terms and Conditions or the Information displayed on this Site or the products and services referred to within.
Liability disclaimer
To the fullest extent permitted by law, and except in respect of death or personal injury caused by our negligence or for fraudulent misrepresentation, in no event shall Sara Lee/DE or any of its holding companies, subsidiaries, affiliates or contractors be liable for any damages arising in contract, tort (including negligence) statute or otherwise, including, without limitation, special, indirect or consequential damages, or any damages, whatsoever resulting from access or use, or inability to access or use the Site or arising out of any materials, qualifications or recommendations and any Information on this Site. By using this Site, you agree that this limitation of liability is reasonable and reflects the nature of the Site, that is that the Site merely acts to provide basic information.
Links
This Site may contain links to or references to other web sites. As the Internet is maintained, independently at thousands of sites around the world, the Information accessed may originate outside the boundaries of this Site on which information Sara Lee/DE has no control. Therefore, Sara Lee/DE shall have no obligation or responsibility regarding the content derived, obtained, accessed within, through or outside this Site. You agree not to create any links from any other website to this Site without the express prior written permission of Sara Lee/DE.You agree not to add, alter, substitute or amend partially or in whole any Information displayed by Sara Lee/DE on this Site.
Intellectual Property protection
The materials displayed on this Site, including without limitation all editorial materials, informational text, photographs, illustrations, artwork and other graphic material, names, logos, trademarks and other marks, are the property of Sara Lee/DE or licensors and are protected by copyright, trademark and other intellectual property laws. Any such content may be displayed and printed solely for your personal, non-commercial use. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of Sara Lee/DE. Nothing contained herein shall be construed as conferring by implication or otherwise any licence or right under any patent, trademark, copyright or any other intellectual property right of Sara Lee/DE or any third party, to any such information, data, products or services.
Applicable law and jurisdiction
These Terms and Conditions shall be governed by, construed and enforced in accordance with the laws of England. Disputes arising here from shall be exclusively subject to the jurisdiction of the English courts.
Privacy
Sara Lee/DE N.V. and its affiliates (“Sara Lee/DE”) is committed to safeguarding your privacy. When you visit the Site, we may ask you for certain information such as contact information, telephone numbers, your email address, your location and the name of your organization. This information is stored on our customer database. The database enables Sara Lee/DE to provide you with any information you request from us or consent to receive. We may also use your personal information to track activity on the Site. We do this in order to serve you better as we understand how you and other visitors use the Site. We will only use your information for the purposes set out below if you have indicated that you wish us to use your information in this way when submitting the information. If at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. From time to time we would like to use the information you supply to us for the following reasons:
- market research;
- responding to feedback;
- informing you about our services;
- giving your information to affiliate companies (which may be located outside the European Economic Area (EEA)) to enable them to send you information which may be of interest to you (where you request such information) or to contact you regarding your query.
We do not otherwise disclose information about your individual visits to the Site or information which identifies you to any third parties unless we have your prior consent or unless required by law, local regulators or law enforcement officers. If Sara Lee/DE merges with, acquires or is sold to another firm or goes into bankruptcy, we may share files and email records with our business and merger partners.
Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's hard-drive. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. We only use cookies to keep track of the pages you visit on the Site and to tell us whether you have visited the Site previously so that, in order to serve you better, we understand how you and other visitors use the Site. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. We have sought to set up our Site so as to notify you before a cookie is used. However, if you choose to reject all cookies, you may be unable to use parts of the Site.
Comments and communications
Please note that information delivered to the Site (via posting, electronic mail or otherwise) will not be considered confidential. Sara Lee/DE shall not be responsible to keep such information confidential nor shall Sara Lee/DE be liable for any use or disclosure thereof. If you wish to provide information on a confidential basis you should not provide such information via the Site. Sara Lee/DE welcomes your comments on the Site or on our products, but Sara Lee/DE is not seeking any unsolicited ideas, suggestions or materials relating to the development, design, manufacture or marketing of our products.
Prohibited uses
You may not send unsolicited commercial email to the email addresses provided on the Site. The posting of email addresses is not to be construed as, and does not constitute consent to use of them by any seller of services, any compiler of mailing lists, or any other non-authorized use without prior permission from Sara Lee/DE. In addition, spam, chain emails, advertising solicitations and similar email solicitations are expressly prohibited. You may not transmit to or from this Site any unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic material or other material that could give rise to any civil or criminal liability under the law, including but not limited to intellectual property rights. Neither should you attempt to probe, scan or test the vulnerability of our Site, system or network or to breach security or authentication measures without proper authorization. You agree to indemnify us against all claims, demands, actions, expenses, losses, damages and costs (including but not limited to reasonable legal costs and disbursements) arising from or incurred as a result of breach of these prohibited uses and for breach of our copyright, trademarks and other intellectual property rights.
Applicable law and jurisdiction
Any claim relating to, and the use of, this Site and the materials contained herein is governed by English law. You consent to the exclusive jurisdiction of the English courts.